Returns fraud monitoring for apparel brands
Apparel carries the highest return rates in ecommerce, and the abuse hides inside the honest majority. Wardrobing, bracketing, and serial returning all look like normal returns until behavior is scored per customer.
Get a free returns fraud scanWhat WardrobeGuard does for apparel brands
- Flag customers who wear and return across multiple orders
- Surface habitual bracketing by customer and by SKU
- Give CX teams approve, warn, and deny decisions with evidence
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Frequently asked questions
What is the fastest reliable inspection check?
The used area, not the display area: holes on belts, soles on shoes, seams and labels on clothing. Wear collects where the item worked.
How should inspection notes be written?
Same fields, same order, every time, with the SKU. Consistency is what makes notes useful in a dispute.
When should a borderline item be declined?
When policy and evidence line up. If evidence is mixed, record the doubt and escalate rather than improvising.